Let Malleable Help You Create Your Future Heirlooms
Collaborate with Our Expert Designers to Bring Your Vision to Life
At Malleable, we believe that jewellery should tell your unique story. Our custom jewellery consultation process is a collaborative journey where you work directly with our skilled designers and goldsmiths. Whether you’re envisioning a bespoke engagement ring, a personalized necklace, or a reimagined heirloom piece, we are here to bring your ideas to life with precision and care.
Jewellery Redesign, Heirloom Alterations & Material Reuse
Transforming cherished pieces into new creations is one of our specialties. Through our heirloom jewellery redesign services, we can repurpose stones and metals from your existing jewellery, giving them new life while preserving their sentimental value. Malleable’s jewellery alteration process ensures your treasured items continue to be worn and loved for generations to come.
Consult With Our Designers In Toronto or Online
You can meet with our designers right in our Toronto studio, or opt for a virtual consultation from the comfort of your own home.
How Our Custom Jewellery Consultations Work
In Person Design Consultation
Our in person design consultation is the appointment to go with if you want to design a piece of jewellery from scratch. We can take your ideas and turn them into a tangible reality by talking through design options, gemstones and more.
Online Design Consultation
Our online design consultation is the appointment to go with if you want to design a piece of jewellery from scratch. We can take your ideas and turn them into a tangible reality but talking through design options, gemstones and more.
In Person Purchase Evaluation
Our in person product evaluation is an opportunity for you to take a look at some of our creations in person. We require advance information on the pieces in which you would like to see in person so if we have them in stock we can have them displayed to show you.
In Person Material Sale
Our in person material trade in is an opportunity for you to trade in any preloved or inherited jewellery for a Malleable gift card or an e-transfer with a 15% deduction. Please bring along with you any certifications or appraisals you have for the items as this will assist and expedite the consultation time.
How to Prepare for a Design Consultation with Malleable
Inspiration
- Bring photos or sketches of what you have in mind.
Budget
- Having a clear budget helps us tailor options to your preferences.
Materials
- Decide if you want to incorporate existing jewellery from your collection, or select entirely new materials from our selection.
Timeline
- Inform us of any specific dates or occasions for which the piece is intended.
What Our Clients Say About Their Custom Journey
Ethically Made, Designed With Intention
At Malleable, ethical craftmanship is at the heart of everything we do. We are proud to be one of the few Fairmined and Fairtrade certified goldsmiths in Canada, committed to using responsibly sourced materials and sustainable practices. Our custom jewellery design process emphasizes transparency, quality, and environmental consciousness, ensuring your piece is not only beautiful, but also ethical.
Frequently Asked Questions About Custom Jewellery Consultations
Will you work with my budget?
Yes, we’ll guide you through design and material options that align with your budget. Every Malleable custom consultation is tailored to your goals and price range.
Can I customize a piece I’ve seen on your website?
Absolutely. Many of our existing designs can be personalized—whether it’s adjusting the metal, changing the stone, or incorporating a meaningful detail.
Is there a minimum order for custom jewellery?
There is no official minimum, but most custom jewellery design projects begin at around $1,000. We’ll discuss scope and pricing during your consultation.
Can I have my custom jewellery shipped to me, or do I need to pick it up in-store?
We offer both options. Custom pieces can be picked up at our Toronto studio or shipped securely within Canada and internationally.
What is the cost of a consultation with Malleable?
Initial custom jewellery consultations are complimentary. We only request a deposit when you're ready to move forward with your design.
Can I receive a quote before the custom consultation?
We can provide a general pricing range based on your inquiry form, but accurate quotes are given after we finalize the design and materials during your consultation.
How and when should I pay for my custom jewellery?
We require a deposit to begin production, with the balance due before pickup or delivery. Payment details are discussed during the design phase.
Is Malleable’s custom jewellery made in Toronto?
Yes, Malleable’s custom jewellery is handcrafted in Toronto. All pieces are made in-house by our team of skilled goldsmiths and designers at our west-end Toronto studio, ensuring every detail is created with care, intention, and ethical craftsmanship.
How do I schedule a virtual consultation with Malleable?
Use our online booking form to choose a time for a virtual custom jewellery consultation. We'll send a Zoom link and prepare based on your submission.
Where is your Toronto office located?
Our studio is located at 964 St Clair Ave W, Toronto, M6E 1A1.